Senior Professional in Human Resources (SPHR) Certification Practice Exam 2025 - Free SPHR Practice Questions and Study Guide

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What is a primary characteristic of a decentralized organization?

Centralized decision-making

Delegation of authority

A primary characteristic of a decentralized organization is the delegation of authority. In a decentralized structure, decision-making power is distributed among various levels and departments within the organization rather than being concentrated at the top. This delegation empowers lower-level managers and employees to make decisions that affect their areas of responsibility, allowing for greater responsiveness to local needs, faster decision-making, and increased employee engagement.

The focus on delegation fosters a more agile organization, as teams can react swiftly to changes and challenges without relying on approvals from upper management. This create a work environment where individuals feel a sense of ownership and accountability, which can enhance motivation and innovation.

In contrast, centralized decision-making consolidates authority at the top levels of the organization, which is not a characteristic of a decentralized system. Strict adherence to procedures and a hierarchical structure may exist in both centralized and decentralized organizations, but they do not define the fundamental characteristic of decentralization, which is the empowerment through delegation.

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Strict adherence to procedures

Hierarchical structure

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