Senior Professional in Human Resources (SPHR) Certification Practice Exam 2025 - Free SPHR Practice Questions and Study Guide

The situation described highlights "change uncertainty" as it portrays employees experiencing confusion and anxiety regarding the new management structure's stability. Change uncertainty reflects the apprehension organizations face during transitions, where employees may feel insecure about their roles, the future direction of the organization, and their job security. This lack of clarity can hinder their performance and engagement.

In the context of organizational change, employees may react negatively to ambiguity and unpredictability, leading to decreased morale and productivity. Understanding this condition is crucial for leaders and HR professionals to address concerns proactively, providing clear communication and support to ease the transition and enhance employee acceptance of the change.

The other options relate to different aspects of change management or group dynamics but do not specifically encapsulate the uncertainty experienced by employees in this scenario. For example, "freezing" generally pertains to the phase of stabilizing change within the organization, while "norming" refers to the stage where groups develop cohesiveness after change. "Change avoidance" indicates a tendency to resist changes rather than grapple with the uncertainty that stems from them.