Senior Professional in Human Resources (SPHR) Certification Practice Exam 2026 - Free SPHR Practice Questions and Study Guide

Social media is typically viewed as an external method of communication because it often involves public platforms where information is shared with wider audiences, including customers, clients, and the general public. While some organizations do use social media to communicate internally, its primary function and vast reach make it less confined to internal communications.

In contrast, intranet postings, newsletters, and instant messaging are designed primarily for internal use within an organization. They facilitate direct communication among employees and help disseminate information specifically within the organization. Each of these internal methods aims to enhance collaboration, information sharing, and engage employees within the workplace, differentiating them from social media's broader scope.