Senior Professional in Human Resources (SPHR) Certification Practice Exam 2026 - Free SPHR Practice Questions and Study Guide

The assertion that emotional intelligence (EI) levels vary among individuals is correct because research has shown that emotional intelligence is not a static trait but rather a set of skills that can differ widely from person to person. Individual experiences, environments, and the capacity for emotional understanding all contribute to one's EI. Some individuals may develop strong emotional intelligence through personal experiences, education, or professional training, while others may have less exposure or opportunities to enhance these skills.

This variability allows for the possibility of growth and improvement in emotional intelligence over time, highlighting the importance of self-awareness, empathy, and interpersonal skills in both personal and professional contexts. The concept that EI can be developed and is not universally the same across all people is critical in fields such as leadership, team dynamics, and organizational culture.

In contrast, other statements provided suggest misconceptions about emotional intelligence, such as the idea that it is unrelated to IQ, the assumption that everyone possesses the same level of EI, and the belief that EI is fixed. These assertions do not hold true in light of current psychological research, which has established the dynamic nature of emotional intelligence and its relevance in various aspects of life.