Senior Professional in Human Resources (SPHR) Certification Practice Exam

What is the primary benefit of transactional onboarding practices?

1. Employee acculturation

2. Increased retention in the first six months of employment

3. Improved employee satisfaction

4. Making processes more efficient

The correct answer is: Making processes more efficient

Transactional onboarding practices primarily focus on facilitating the administrative and logistical aspects of integrating a new employee into an organization. These practices include completing necessary paperwork, setting up payroll and benefits, providing IT accounts, and ensuring compliance with legal requirements. By streamlining these processes, organizations can significantly reduce the time and complexity involved in bringing new hires on board. Efficiency in these transactional processes minimizes the burden on both HR and the new employee, allowing the latter to concentrate on their role and begin contributing to the organization more quickly. While employee acculturation, retention, and satisfaction are important aspects of the onboarding experience, they are more closely associated with relational or developmental onboarding practices that emphasize building connections and ensuring a cultural fit. Transactional onboarding lays the groundwork for these relational practices by ensuring that new hires have all the necessary tools and information from the start, ultimately supporting a smoother transition into the organization.