Senior Professional in Human Resources (SPHR) Certification Practice Exam

What term describes how an employee feels about their job tasks?

1. Work engagement

2. Organizational commitment

3. Job satisfaction

4. Workaholism

The correct answer is: Work engagement

The correct answer is job satisfaction. This term specifically captures how an employee feels about their job tasks and their overall experience in the workplace. Job satisfaction encompasses an employee’s feelings toward their roles, responsibilities, work environment, and the intrinsic and extrinsic rewards they receive from their job. When employees are satisfied with their jobs, they are more likely to be engaged, productive, and committed to their organization. Although work engagement refers to how emotionally and mentally invested an employee is in their job, it is more about their level of involvement and enthusiasm rather than their feelings about specific tasks. Organizational commitment relates to the loyalty and attachment an employee has to their organization as a whole, rather than the specific tasks they perform. Workaholism describes a compulsive need to work excessively, which may lead to burnout, and does not necessarily correlate with positive feelings about job tasks. Each of these concepts addresses different aspects of the employee experience, but job satisfaction is the term specifically focused on feelings about job tasks.